Data protection

The person responsible for data processing is:
Shimodozono International GmbH
Strothestr.5049356 DiepholzGermany
Email : info@keiko.de

Telephone: 49 5441 9959560

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

  1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: United Kingdom, Canada, USA.

There is a decision by the European Commission on an appropriate level of data protection for the USA as a basis for third-country transfers , provided the respective service provider is certified. Until certified by our service providers, data transfer continues to be based on this basis: Standard data protection clauses of the European Commission

Our service providers are located and/or use servers in these countries: Australia. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this data protection declaration, all access data and all data collected in the forms provided on this website are processed on its servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

  1. Data processing for contract processing and contact

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any legal update obligations) in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed , your data will be restricted for further processing and after the tax and commercial law retention periods have expired in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data beyond this , which is permitted by law and about which we inform you in this declaration.

2.2 Customer account

have given your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After your customer account is deleted , your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data beyond this , which is permitted by law and about which we inform you in this declaration.

2.3 Contacting us

As part of customer communication, we collect data to process your inquiries in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR personal data if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed , your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data beyond this , which is permitted by law and about which we inform you in this declaration.

  1. Data processing for the purpose of shipping processing

To fulfill the contract in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, your email address and telephone number will be passed on to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this , which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 BonnGermany

  1. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data necessary to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, to the extent that this is necessary to process the payment. This serves to fulfill the contract in accordance with Art . 6 Para. 1 Sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, for example on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

4.2 Data processing for the purpose of preventing fraud and optimizing our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). This serves in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud or in efficient payment management.

  1. Advertising via email

5.1 Email newsletter with registration and newsletter tracking

, we will use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing , we will delete your email address from the recipient list, unless you expressly consent to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or we reserve the right to use data beyond this , which is permitted by law and about which we inform you in this declaration.

We would like to point out that we evaluate your user behavior when we send the newsletter. To do this, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations we link the following “ newsletter data ” in particular

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the E-Mail adress,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, it is possible to unsubscribe from the newsletter at any time - as described above.

The information will be stored for as long as you have subscribed to the newsletter.

5.2 Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

The newsletter and the newsletter tracking presented above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

  1. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on end devices
When using our online offering, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your device or access to information that is already stored in your device does not require your consent.

For functions that are not absolutely necessary, the storage of information in your device or access to information that is already stored in your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be usable without restrictions. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Any downstream data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). As part of a balancing of interests , this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to demonstrate consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

consent to the use of the technologies in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

  1. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is based on your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. Once the purpose has ceased to exist and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information about your revocation options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with each provider, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.

7.1 Use of Google services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between those jointly responsible in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's data protection information .

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on standard data protection clauses from the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and will then be deleted immediately before the traffic is forwarded to other Google servers for processing. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for “Google products and services” . This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google as part of these data release settings is based on an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called user ID function . Using this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics Google Signals enables so-called “cross-device tracking”. If your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can create reports about your usage behavior (in particular cross-device user numbers), even if you change your device. We do not process personal data in this respect; we only receive statistics created on the basis of Google Signals.

If you do not give us your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR in the use of Google Analytics, no cookies will be stored or read on your device. The data processing described in the previous paragraphs does not take place. In order to close gaps in web analysis through behavior and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.

Google Ads

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you came to our website via a Google Ads advertisement. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or registering for a newsletter ) can be collected, from which pseudonyms are used Usage profiles are created.

If you do not give us your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR in the use of Google Ads, no cookies will be stored or read on your device. The data processing described in the previous paragraphs does not take place. In order to close gaps in web analytics through behavior and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google . Your IP address is used to derive the IP country.

Google Maps

In order to visually display geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google Tag Manager

Through Google Tag Manager we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address , online identifiers (including cookies)). The data processing takes place on the basis of an agreement on order processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in effect for all affected tracking tags that are integrated by the Google Tag Manager.

YouTube video plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you Play video.

7.2 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the Meta technologies presented below Platforms Ireland Ltd. , Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook ( by Meta )” or “ Meta Platforms Ireland "). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or registering for a newsletter ) is automatically collected and stored, from which data is used Usage profiles can be created using pseudonyms. As part of the so-called extended data comparison, information is also hashed and stored for comparison purposes, with which individuals can be identified (e.g. names, email addresses and telephone numbers). For this purpose, when you visit our website, the Facebook pixel automatically sets a cookie, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID . Facebook ( by Meta ) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising .
Those through Facebook ( by Meta ) technologies automatically collected information about your use of our website is usually sent to a Meta server Platforms , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Facebook can be found in Facebook's data protection information ( by meta ) .

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for the transfer to third countries , provided that the respective service provider is certified . Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

Facebook analytics

As part of the Facebook Business Tools, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook ( by Meta ). Your analysis serves to optimally display and market our website.

Facebook Ads (Ads Manager)

We use Facebook Ads to advertise this website on Facebook ( by Meta ) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook ( by Meta ) responsible. Unless otherwise stated for the individual technologies, data processing takes place on the basis of an agreement between those jointly responsible in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland . The subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics about visitor activities on our website created via Facebook Pixel, we operate group -based advertising on Facebook ( by Meta ) by determining the characteristics of the respective target group. As part of the extended data comparison (see above) that takes place to determine the respective target group, Facebook ( by Meta ) as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing .

About Facebook Pixel Conversions For web analysis and event tracking, we measure your subsequent usage behavior when you reach our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook ( by Meta ).

  1. Social media

Our online presence on Facebook ( by Meta ), Instagram ( by Meta ), YouTube

have given your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.

Facebook ( by Meta ) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“ Meta Platforms Ireland "). The one through meta Platforms Ireland automatically collects information about your use of our online presence on Facebook ( by Meta ) are usually sent to a Meta server Platforms , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing as part of your visit to Facebook ( by Meta ) Fanpage is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. More information (about Insights data) can be found here .

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for the transfer to third countries , provided that the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

Instagram ( by Meta ) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“ Meta Platforms Ireland ") The by Meta Platforms Ireland automatically collected information about your use of our online presence on Instagram is usually sent to a Meta server Platforms , Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when visiting Instagram ( by Meta ) Fanpage is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. More information (about Insights data) can be found here .

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for the transfer to third countries , provided that the respective service provider is certified. A certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

YouTube is an offering from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on standard data protection clauses from the European Commission.

  1. Contact options and your rights

9.1 Your Rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or complete personal data stored by us;
  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary to assert, exercise or defend legal claims;
  • in accordance with Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, to the extent that
    • you dispute the accuracy of the data;
    • the processing is unlawful but you object to its deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
  • in accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

Right to object

To the extent that we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Data protection officer:
Datenmeier GmbH & Co. KGGeistwall 12 & 1432312 LübbeckeGermany+49-5741-289 97-11steffen@datenmeier.de